How Your Team Can Contribute to the Website: A Checklist for Creating Internal Content
Your team is a goldmine of knowledge that often goes untapped.
While business owners and marketing teams focus on selling, the people who interact directly with customers — technicians, advisors, stylists, builders — know exactly what questions clients ask, what problems they face, and what solutions truly make a difference.
So why not turn that experience into authentic, valuable content for your website?
In this post, you’ll learn how to transform your team’s knowledge into content that attracts customers, improves SEO, and builds trust.
Benefits of Involving Your Team in Content Creation
- More authentic and relatable content
Your team speaks in a natural tone that connects better with your audience — not in a stiff, corporate voice. - Real, practical ideas
Topics come directly from real customer problems, boosting your site’s relevance and SEO performance. - Stronger team engagement
When employees see their insights published, they feel proud and part of the company’s growth. - Saves time for marketing and leadership
You no longer need to come up with ideas from scratch — the knowledge already lives inside your organization.
Checklist: How to Create Internal Content with Your Team
1. Set clear goals
Before starting, define what kind of content you need:
- Step-by-step guides
- Success stories or case studies
- Expert tips or how-to’s
- Employee stories or company culture pieces
👉 Example: If you’re a construction business, you could create a post like “5 Common Mistakes When Waterproofing a Roof (and How to Avoid Them),” written by your lead foreman.
2. Use a simple template
Make it easy for anyone to contribute. Provide a short structure, such as:
- Title or topic
- Problem it solves
- Steps or practical advice
- Supporting photo or video
- Author’s name and role
Tip: Use tools like Google Docs or Notion to collect and review submissions in one place.
3. Host quick brainstorming sessions
Schedule 20-minute monthly sessions where everyone shares questions clients ask or recent experiences worth sharing.
Keep all ideas in a content list for future posts.
4. Appoint an editor or content reviewer
This person should refine tone, check grammar, and ensure the content aligns with your brand style — without losing the original voice of the contributor.
5. Recognize and share contributions
When publishing employee-created content, give them credit publicly.
Example: “This article was written by Laura, our Customer Service Specialist, who shares her best tips for keeping your team happy.”
A small recognition like this builds motivation and encourages others to participate.
Make Your Website Reflect the Best of Your Team
The most valuable content doesn’t always come from agencies or copywriters.
It comes from the people who make your business run every single day.
Turning their knowledge into stories, guides, or helpful tips is one of the most powerful ways to build a trustworthy, human-centered brand.
At MarkitBull, we help companies like yours organize, edit, and optimize team-driven content so it not only inspires but also drives traffic, leads, and growth.









