How to Close Deals Online: Keys to Negotiating and Sealing Digital Agreements
Today more than ever, business deals are closed online. Clients no longer expect in-person meetings or office visits—they want quick solutions, straight from their phone or computer, with confidence and security.
At Markitbull, we’ve helped many businesses transform their digital presence not just to attract leads, but to close real deals online. Here’s what we’ve learned.
1. Prepare the ground—but don’t stop at attraction
A professional website and a digital strategy are the entry point: they give you visibility, build trust, and put you in front of qualified prospects. But that’s only the beginning.
The real challenge lies in what comes next: the negotiation and the close.
2. Digital platforms where deals happen
Today, there are multiple spaces where business agreements are finalized:
- Video calls (Zoom, Google Meet, Teams): the modern boardroom. Make sure you have a strong connection, clear presentations, and a professional setting.
- Instant messaging (WhatsApp Business, Telegram): perfect for quick agreements, sending proposals, and solving questions in real time.
- Digital signatures (DocuSign, Adobe Sign, HelloSign): legal contracts without papers or physical meetings. They speed up the process and add formality.
- E-commerce or payment gateways: for standardized products or services, integrating a direct payment button can be the simplest and most effective close.
3. Practical tips to close the deal online
- Build trust immediately: before talking about price, reinforce your experience with case studies, reviews, or testimonials.
- Be clear and transparent: no ambiguity on pricing, timelines, or conditions. Digital clients expect simple, straightforward information.
- Offer options, not confusion: two or three service plans are enough—too many alternatives can slow down decisions.
- Use visual, easy-to-digest proposals: interactive PDFs or online presentations that highlight value, benefits, and next steps.
- Integrate digital signing: don’t lose momentum. If the client says “yes,” send the contract within minutes.
- Ensure a smooth payment experience: trusted gateways like Stripe, PayU, or MercadoPago inspire security at checkout.
- Don’t skip follow-up: if the client hesitates, schedule a new call or send a polite reminder summarizing your proposal.
4. Digital contracts: the final step
The contract is the ultimate point of closure. Some recommendations for handling it digitally:
- Simple and clear language: avoid unnecessary legal jargon.
- Transparent conditions: delivery times, responsibilities, and payment terms.
- Recognized digital signatures: beyond being legal, they show professionalism and reduce fraud risk.
- Secure storage: keep contracts in the cloud for easy access and backup.
A well-crafted digital contract builds trust and speeds up decision-making.
5. Closing is just the beginning
Once the deal is sealed, strengthen the relationship: thank the client, maintain active communication, and deliver on your promises. A satisfied customer is your best salesperson for future deals.
🚀 How Markitbull helps you close more deals online
At Markitbull, we don’t just design websites and digital strategies. We help you integrate closing tools such as:
- Direct client chat solutions.
- Payment gateway integrations.
- Automated follow-ups.
- Digital contracts and professional proposals.
This way, your business doesn’t stop at generating visits: it closes deals and grows revenue online.









